Triad Information Systems has designed and built Triad 2000, which features a brand new concept in on-line business-to-business communications.

When a primary care provider, or entity at risk, sees a patient, it is often determined that a specialist or ancillary provider must be called upon to evaluate or treat the medical condition of that patient. A referral is created in MD Office 2000 (our practice management software), detailing not only the diagnosis but the specific procedures the specialist is authorized to perform.

Triad 2000 virtually eliminates the need for faxing, phoning, batching, manually investigating duplicate submissions or over utilization of medical treatments, and many of the other manual, time-consuming procedures that create confusion and doubt.

The referral is submitted to the Triad 2000 web site and an automated e-mail message is immediately sent by the web-site host, to the specialist, advising him of the new referral's posting. The specialist views the referral on-line and contacts the primary care physician (PCP) with any questions or to discuss the proposed treatment plan. If the PCP agrees to authorize additional services, the original referral is retrieved in the MD Office 2000 practice management software, edited and resubmitted to the web site.

Triad 2000 offers secure, instantaneous access and on-line display to any authorized user with a business need to know the information. The technology utilized takes full advantage of the latest innovations in internet technology.

Key Features

Triad 2000 has been developed with the ability to:

• Accept detailed referral information electronically from a PCP.

• Send an e-mail notification of the referral to its target specialist.

• Display the referral on-line to the specialist.

• Enable the specialist to file his claim or encounter on-line.

• Electronically route claims to the PCP for automated pricing or manual review

• Return pre-priced claims to the web-site for electronic submission

• Electronically adjudicate claims by carrier

Key Benefits to Primary Care Physician (PCP):

• Increased efficiency

• Better management of care

• Better control of costs

• More timely notification of completed services

• Fewer claims to manually audit or review

Key Benefits to Specialist:

• Increased efficiency

• Instant referral notification

• Clear direction on patient care with opportunity to suggest alternative plans

• Faster payment

• Quick and easy encounter and claims submission methods

Key Benefits to Carrier:

• Reduced referral data entry

• Reduced provider contract file maintenance

• Increased volume

• Increased encounter submissions

• Fewer claims suspended for provider review

• Less rework

• Improved cycle time

• Increased accuracy of claim payment

• Fewer duplicate submissions

• Improved provider relations